local authority services

Issues such as housing, highways, waste, Council Tax and local matters of law and order should be directed to your Local Councillor who will be happy to look into such matters on your behalf. Click here to find out more about Shropshire Councillors.

Shropshire Council is also responsible for a wide variety of other local matters, including education of children, young people and adults. The Council is also responsible for a huge range of social care, encompassing care of children, families, adults, people with disabilities and older people.

Other areas covered by Shropshire Council include libraries and museums, arts and heritage, economic development and tourism, planning and licensing, sports and recreation and the registrar for births, marriages and deaths.

Shropshire Council's offices are situated at the Shirehall, Abbey Foregate, Shrewsbury. You can telephone them on 0345 678 9000 or visit their website for more information at www.shropshire.gov.uk.

In addition, Shrewsbury Town Council covers the whole of Shrewsbury town centre and adjoining residential areas. It is responsible for horticultural services, the Quarry, many small parks, sports pitches, recreation grounds, allotments and highway verges. The Town Council is also responsible for provision of markets, community facilities, bus shelters, street lighting and public toilets.

The Town Council's offices are situated at the Guildhall, Frankwell Quay, Shrewsbury. You can telephone them on 01743 281010 or visit their website for more information at www.shrewsburytowncouncil.gov.uk.

useful information for constituents

Please click on one of the following topics to find out more.

• Benefits, Pensions and National Insurance
• Child Support Agency
• Health
• Housing
• Immigration
• Tax Credits
• Utilities

benefits, pensions and national insurance

The following contacts may be useful for benefits, pensions, national insurance and other matters dealt with by the Department for Work and Pensions.

• Department for Work and Pensions, Caxton House, Tothill Street, London, SW1H 9DA. Website: www.dwp.gov.uk.


• Jobcentre Plus. Telephone: 0800 055 6688. Website: www.jobcentreplus.gov.uk.


• The Pension Service, The Pension Service, PO Box 7, Preston, PR11 2BW. Telephone: 0800 731 7898. Website: www.thepensionservice.gov.uk.


• Service Personnel and Veterans Agency, Norcross, Thornton Cleveleys, Lancashire, FY5 3WP. Telephone: 0800 169 22 77. Website: www.veterans-uk.info.


• Disability and Carers Service, Benefit Enquiry Line, 201 Red Rose House, Lancaster Road, Preston, Lancashire, PR1 1HB. Telephone: 0800 882200. Website: www.dwp.gov.uk.

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